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The basic truth in business -- especially home-based business -- is that it's repeat business from loyal customers that builds your bottom line. Statistically, it's much easier to keep a customer and cross-sell other products and services to that customer than it is to gain new customers. In fact, 20% of your regular customers will generate about 80% of your business.

We know this so we are finding ways to improve the after sale service.
We won the" best after sale service company" name in 2006 in China.